At Smart Flashdesktop, we collect various types of information to provide you with our machine learning financial modeling platform and educational services. This includes personal information you voluntarily provide when creating an account, such as your name, email address, phone number, and professional background details.

We also gather technical information automatically when you use our platform, including IP addresses, browser types, device information, operating system details, and usage patterns. This data helps us understand how users interact with our financial modeling tools and educational content.

Financial market data and modeling parameters you input while using our platform are also collected to improve our algorithms and provide personalized learning experiences. However, we never store actual trading credentials or access your personal financial accounts.

Your personal information serves several purposes within our educational platform. We use it primarily to deliver personalized learning experiences, track your progress through our machine learning curriculum, and provide relevant feedback on your financial modeling projects.

• Creating and managing your user account and learning profile
• Delivering course content and tracking educational progress
• Providing technical support and responding to inquiries
• Sending important platform updates and educational resources
• Improving our machine learning algorithms and educational tools
• Analyzing usage patterns to enhance platform functionality

We may also use aggregated, anonymized data to research market trends and improve our educational methodologies. This helps us develop better learning materials for financial machine learning concepts and market analysis techniques.

Smart Flashdesktop maintains strict policies regarding data sharing. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share limited information in specific circumstances necessary for platform operation.

Educational partners and instructors may access your learning progress data to provide personalized guidance and feedback. Cloud service providers who host our platform infrastructure have access to technical data but are bound by strict confidentiality agreements.

Analytics providers help us understand platform usage patterns through anonymized data. Payment processors handle transaction information securely but only receive necessary billing details, never your complete profile information.

Under Vietnamese data protection regulations and our commitment to user privacy, you have several important rights regarding your personal information. You can exercise these rights by contacting our privacy team through the information provided below.

• Access Rights: Request copies of all personal data we hold about you
• Correction Rights: Update or correct inaccurate information in your profile
• Deletion Rights: Request removal of your personal data (subject to legal requirements)
• Portability Rights: Receive your data in a structured, machine-readable format
• Objection Rights: Object to certain types of data processing
• Restriction Rights: Limit how we process your information

To exercise these rights, please submit a written request including your full name, registered email address, and specific details about your request. We respond to all valid requests within 30 days and may require identity verification for security purposes.

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include industry-standard encryption, secure server infrastructure, and regular security audits.

All data transmission between your device and our servers uses TLS encryption. User passwords are hashed using advanced cryptographic methods, and access to personal information is restricted to authorized personnel only.

Regular security assessments and penetration testing help us identify and address potential vulnerabilities. We also maintain detailed audit logs of all access to personal information for security monitoring purposes.

We retain personal information only as long as necessary to provide our services and comply with legal requirements. Educational records and learning progress data are typically maintained for seven years after account closure to support transcript requests and certification verification.

Account information and profile data are deleted within 90 days of account termination, unless you specifically request immediate deletion. Technical logs and anonymized analytics data may be retained longer for platform improvement purposes.

You can request immediate deletion of specific data types or your entire account through your user dashboard or by contacting our support team. Some information may be retained longer due to Vietnamese regulatory requirements for educational institutions.

While Smart Flashdesktop operates primarily within Vietnam, some of our technical infrastructure and service providers are located internationally. When we transfer personal information outside Vietnam, we ensure appropriate safeguards are in place.

All international transfers comply with Vietnamese data protection laws and include contractual protections equivalent to domestic privacy standards. We work exclusively with service providers who demonstrate adequate data protection measures.

Cloud storage providers and content delivery networks may process your information in multiple geographic locations to ensure optimal platform performance and reliability while maintaining security standards.

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We will notify users of significant changes through email announcements and prominent platform notices.

Minor updates and clarifications may be implemented without advance notice, but the effective date will always reflect the most recent version. We encourage users to review this policy regularly to stay informed about how we protect their information.

Continued use of our platform after policy updates indicates acceptance of the revised terms. If you disagree with policy changes, you may close your account and request data deletion through our standard procedures.